The hotel offers amenities for your comfortable stay and unforgettable experiences
Charming Accommodations
“Our room had a unique charm with its old-world character, providing a cozy and inviting atmosphere that made our stay lovely.” view full review
Powerful Shower
“The over-bath shower was exceptionally powerful, delivering a refreshing experience every time, unlike other hotels we've recently visited.” view full review
Pet-Friendly Oasis
“The lovely spacious room was perfect for us and our dog, making our stay comfortable and enjoyable, especially with nearby dog-friendly walks.” view full review
Stylish Public Spaces
“I loved the decor in the public rooms, which added a stylish touch and enhanced the overall ambiance of the hotel.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
7.3
Location
8.3
Service
7.8
Dining
6.8
Guest reviews
7.4/10
based on 4 reviews
7.6
7.6/10 based on 994 reviews
Alan
United States,
April
2024
7.4/10
I had a comfortable stay at the hotel with spacious rooms and new decor, though the noise from the nearby bar was disruptive. The service was accommodating and helpful, but communication was limited. The location was ideal for my needs, near the station and town. The dining options were a mix of unappealing and unexpectedly good.
Rooms
8.0
The rooms were very spacious and comfortable, allowing for a great night's sleep. The Italian shower and luxurious bathroom added a touch of elegance. However, the proximity to the frequently used toilet by bar patrons was a drawback.
Service
7.0
The staff were helpful and accommodating with my requests, but there was a lack of communication as they barely spoke. They did promptly address issues like the malfunctioning hot tap.
Location
9.0
The hotel's location was welcoming and convenient, being near the station and within a short walk to the pleasant town of Alton. It suited my business needs perfectly.
Dining
6.0
The dining experience had its highs and lows. While some dishes like the bacon and hash browns were unappealing, others exceeded expectations with a nice spread.
Facilities
7.0
The facilities were basic but satisfactory for my stay.
Jesse
United States,
April
2024
8.8/10
I had a terrific stay at the hotel. The rooms were really nice with a good size bathroom, perfect for a getaway. The service was top-notch, with the lady manager going out of her way to assist all the wedding guests. The location was ideal for me, being close to the station and a short walk into the pleasant town of Alton. The dining experience was surprisingly nice, and the facilities were great, making my stay comfortable and enjoyable.
Rooms
9.0
The rooms were really nice with a good size bathroom, providing a comfortable retreat after a busy day.
Service
9.0
The service was exceptional, with the staff, especially the lady manager, being incredibly helpful and accommodating, despite some staff shortages. They made sure all the wedding guests felt welcome and taken care of.
Location
10.0
The location was perfect for me, being virtually within sight of the station and just a short walk into the very pleasant town of Alton. It truly has a lot going for it and made my travel experience stress-free.
Dining
8.0
The dining experience was delightful, with a big spread that exceeded my expectations for a smaller hotel. The breakfast was very nice, and the comfortable dining room added to the overall experience.
Facilities
8.0
The facilities were well-maintained and added to my overall comfort during my stay. Everything was in good order and contributed to a relaxing visit.
Malcolm
United Kingdom,
April
2024
8.0/10
The hotel is located in a warm area with great period features, making it ideal for day trips around the south of England. The rooms were clean and fresh, with plenty of space and a nice-sized bed. Although somewhat dated, they were comfortable overall. The service was excellent, with friendly and knowledgeable staff, except for one rude encounter with a night shift worker. The dining experience was delightful, with delicious and filling meals served. The facilities were well-maintained and contributed to a pleasant stay.
Rooms
7.0
The rooms were clean and fresh, with plenty of room and a lovely sized bed.
Service
8.0
The service was really helpful, with great staff working hard all weekend.
Location
8.0
The location was ideal for day trips around the south of England.
Dining
9.0
The dining was delicious and filling, with helpful serving staff.
Facilities
8.0
The facilities were well-maintained and adequate for the guests.
Ross
United Kingdom,
March
2024
5.6/10
I had a mixed experience at this hotel. The rooms, despite being cold and having non-functional heaters, were satisfactory for a one-night stay. The service was exceptionally helpful, but some staff members were a bit distant. The location worked for my needs, although it was disappointing overall considering the price. The dining experience was lukewarm, and the facilities were average.
Rooms
5.0
The rooms, particularly with windows open due to the heat and lack of air conditioning, were covered in bugs and gnats, which was a downside. However, they were satisfactory for the night.
Service
7.0
The service, especially from the night porter, was exceptionally helpful and friendly. However, some staff members seemed a little distant and offish at times.
Location
6.0
The location, just round the corner from the railway station, was convenient for our needs. However, it was disappointing overall given the price.
Dining
5.0
The dining experience was lukewarm, with some dishes having no taste or substance. It was not the best value for money.
Facilities
6.0
The facilities were average and nothing extraordinary was offered during my stay.